Every subscriber who churns silently is MRR you never get back. AI agents catch at-risk subscribers before they cancel, automate renewal reminders and fulfilment coordination, and personalise communication at scale – so your retention rate climbs while you focus on curating the next box.
Start Free — No Credit CardYour churn rate is quietly bleeding MRR and you don’t catch it until the cancellation email lands. Renewal reminders go out late – if they go out at all. The customisation window closes and half your subscribers missed it. Fulfilment coordination across suppliers, warehouses, and carriers is still a spreadsheet held together with hope. And personalising boxes for 5,000 subscribers with a team of three? Not happening. At 30-40% churn, you’re replacing a third of your subscriber base every few months. Proactive AI communication directly reduces churn.
At-risk subscribers are flagged and re-engaged before they hit cancel. Renewal reminders, customisation window alerts, and shipping updates go out on autopilot. Fulfilment triggers fire end-to-end without a single spreadsheet. Box personalisation scales with your subscriber count, not your headcount – so your retention rate improves as you grow, not the other way around.
Every touchpoint that impacts your retention rate and MRR, automated across the entire subscriber lifecycle.
AI agents watch the signals that predict churn – skipped boxes, downgrades, unanswered customisation windows, support complaints – and trigger personalised save offers before the subscriber hits cancel. Win-back campaigns re-engage lapsed subscribers with tailored incentives automatically. This is the difference between a 6% monthly churn rate and a 3% one.
Renewal reminders, customisation window alerts, shipping notifications, and billing updates – all sent at exactly the right point in your billing cycle across email, SMS, and WhatsApp. Subscribers who get timely, relevant comms renew at higher rates. The ones who don’t get these messages? They churn.
AI agents coordinate the entire fulfilment pipeline – confirming orders with suppliers, triggering warehouse picks on schedule, and sending subscribers proactive tracking updates. Late boxes kill retention. This keeps your fulfilment timing tight and your subscribers happy.
Preferences, past selections, dietary requirements, size data, and feedback – all used to personalise every interaction and box recommendation. Subscribers who feel their box is curated for them stick around longer. AI agents make that level of personalisation possible at 500 or 50,000 subscribers.
AI agents handle common subscriber queries – billing questions, delivery status, subscription changes – directly through Gorgias. Complex issues are escalated to your team with full context.
Post-delivery review requests sent at the perfect moment. Subscriber feedback is collected, categorised, and surfaced to your team so you can continuously improve the box experience.
No IT team needed. No coding. Just tell the agent what to handle.
Connect your billing platform, helpdesk, and communication channels – email, SMS, or WhatsApp. The agent sees every subscriber, renewal date, and shipment status. Credentials are encrypted and stored securely in your isolated environment.
Map your subscriber lifecycle in plain English – “send a renewal reminder 5 days before billing, reach out personally to anyone who skips two boxes in a row, notify the warehouse the moment orders are confirmed.”
Renewal reminders go out on schedule, at-risk subscribers are flagged before they cancel, and fulfilment triggers fire automatically. Your team spends time curating the next box – not chasing payments or managing logistics.
Sprigr Team connects to the tools subscription box businesses already use – Gorgias, Gmail, Slack, WhatsApp, and webhooks for your subscription platform, fulfilment systems, and payment providers.
AI agents track the behavioural signals that predict churn – skipped boxes, support complaints, missed customisation windows, engagement drops – and trigger personalised retention workflows before cancellation. Win-back campaigns automatically re-engage lapsed subscribers with the right offer at the right time. Instead of watching MRR bleed out month after month, you’re catching at-risk subscribers early and keeping your retention rate healthy.
Yes. AI agents send renewal reminders, shipping updates, customisation window alerts, and billing notifications across email, SMS, and WhatsApp. Subscribers get the right message at the right time on the channel they prefer – all without manual effort from your team.
Yes. Sprigr Team integrates directly with Gorgias. AI agents handle common subscriber queries – billing questions, delivery status, subscription changes – and escalate complex issues to your support team with full context and conversation history.
AI agents coordinate the entire fulfilment pipeline – confirming orders with suppliers, triggering warehouse picks, and sending proactive shipping updates to subscribers. Delays or issues are flagged automatically so your team can resolve them before subscribers even notice.
No. Most subscription box businesses are up and running in under an hour. Connect your subscription platform and helpdesk, tell the agent what to handle in plain English, and it starts working. No coding, no IT team required.
The curation stays personal. Sprigr handles the operational side — shipping updates, billing queries, pause/skip requests, and renewal reminders. Your curators and buyers focus on the product experience.
AI agents built for subscription box businesses. Up and running in under an hour.
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