AI agents built for mortgage brokers

Half your week is chasing payslips and bank statements. The other half is juggling lender portals, trail book reviews, and NCCP compliance files. AI agents automate client document collection, lender submissions, trail book management, and compliance documentation – so you can focus on writing loans and looking after your clients.

Start Free — No Credit Card
Document collection
Trail book management
Compliance tracking
Lender coordination
48% of broker time on paperwork Mortgage brokers spend nearly half their working hours on application processing, compliance documentation, and chasing client documents — not closing deals.
5 min response window before leads go cold Mortgage leads have a 5-minute window. After that, response rates drop dramatically. If you’re on a call or in a meeting, that lead goes to the next broker.
30% of applications stall from missing documents Nearly a third of mortgage applications stall because borrowers don’t submit documents on time. Automated reminders keep the pipeline moving.

The reality today

Every lead that waits more than 5 minutes for a response is a commission walking to a faster broker. Your clients take three weeks to send their payslips. Lender submissions across six panels means six different portals with six different logins. Trail book reviews slip past settlement anniversaries – and so do the refinance conversations that protect your recurring income. NCCP compliance documentation is always behind, and your Best Interests Duty file notes are half-finished because you ran out of time between appointments.

Clients ghost on documents Submissions stall Trail book leaks Compliance risk

With AI agents

Documents get chased automatically with escalating reminders until the file is complete. Lender submissions are coordinated across panels. Trail books are reviewed on schedule with refinance triggers flagged early. NCCP compliance documentation stays current without you thinking about it.

Documents chased automatically Submissions coordinated Trail books managed Compliance sorted

How AI agents help mortgage brokers

Every repetitive task that keeps you from writing loans, automated and running in the background.

Client Document Collection

Payslips, bank statements, tax returns, ID – the AI agent sends your document checklist to clients and follows up with escalating reminders until every item is received. No more chasing. No more incomplete files sitting in limbo for weeks.

Trail Book Management & Retention

Settlement anniversaries, rate review dates, fixed rate expiries, refinance triggers, and clawback risk monitoring – all tracked automatically. The AI agent flags clients who need a conversation before they walk to another broker or their trail drops off.

Lender Submission Coordination

Scenario a deal across your lender panels, track submission progress, and chase assessors when turnaround times blow out. The AI agent keeps tabs on every application so nothing falls through the cracks between lodgement and settlement.

NCCP Compliance Documentation

Best Interests Duty records, file notes, conflict of interest declarations, and preliminary assessment documentation – generated and maintained as part of your workflow. When ASIC comes knocking, your compliance files are already sorted.

Client Communication & Rate Alerts

Rate changes, fixed rate expiry reminders, offset account optimisation tips, and repayment review nudges – sent to the right clients at the right time. Keep your book engaged without manually drafting dozens of emails every month.

Referral Partner Management

Real estate agents, accountants, financial advisers – your referral partners are your pipeline. The AI agent tracks referral activity, sends updates on deal progress, and keeps the relationship warm so the leads keep flowing.

Up and running in under an hour

No IT team needed. No coding. Just connect your tools and set your rules.

1

Connect your email, CRM, and lender portals via webhooks

Link your email (Gmail or Outlook), broker CRM (Salestrekker, MyCRM, Broker Platform), and lender portal notifications. Credentials are encrypted and stored securely in your isolated environment.

2

Set document checklists, trail review schedules, and compliance rules

Define your document requirements in plain English – “chase payslips and bank statements with reminders at day 3, 7, and 14. Flag trail book clients 60 days before settlement anniversary. Generate Best Interests Duty file notes after every client meeting.”

3

Documents get chased, trail books stay managed, compliance stays sorted

Clients receive escalating reminders until their documents are in. Trail book reviews happen on schedule with refinance conversations triggered automatically. NCCP compliance documentation is generated as you work – not scrambled together before an audit.

Already using Google Workspace or Outlook? Sprigr Team integrates directly – AI agents work with your existing email, calendar, and documents. Connect your broker CRM via webhooks for a complete workflow.
See the Google Workspace Integration →

Frequently asked questions

How does AI help mortgage brokers?

AI agents handle the admin work that stops you writing loans. They chase clients for documents with escalating reminders, track your trail book for settlement anniversaries and refinance triggers, coordinate lender submissions across multiple panels, and keep your NCCP compliance documentation current. Think of it as a support team that never takes a day off and never lets a file slip through the cracks.

How does document collection automation work?

You set up a document checklist for each deal – payslips, bank statements, tax returns, ID, whatever you need. The AI agent sends the checklist to your client and follows up with reminders at intervals you define (say day 3, day 7, and day 14). As documents come in, the checklist updates automatically. You can see at a glance which files are complete and which are still outstanding.

How does this help with NCCP compliance?

The AI agent generates Best Interests Duty records, file notes, and conflict of interest declarations as part of your normal workflow. Instead of scrambling to back-fill compliance documentation before an ASIC audit, your files are maintained in real time. The agent also flags incomplete compliance records so nothing gets missed.

Can AI agents integrate with lender portals?

AI agents connect to lender portal notifications via webhooks and email monitoring. They track submission status, flag when turnaround times blow out, and remind you to chase assessors. While they don’t log into lender portals directly, they coordinate all the communication and tracking around your submissions across multiple panels.

Is it hard to set up?

No. Most brokers are up and running in under an hour. Connect your email and CRM, set your document checklists and trail review schedules in plain English, and the AI agent starts working. No coding, no IT team, no complex integrations to manage.

Mortgage compliance changes constantly – AI can’t keep up with regulations.

Sprigr agents follow your instructions, not regulatory databases. You set the rules for what can be automated and what needs human review. When regulations change, you update the agent’s instructions in plain English.

Ready to stop chasing payslips and start writing more loans?

AI agents built for mortgage brokers. Up and running in under an hour.

Start Free — No Credit Card