Client Document Collection
Payslips, bank statements, tax returns, ID – the AI agent sends your document checklist to clients and follows up with escalating reminders until every item is received. No more chasing. No more incomplete files sitting in limbo for weeks.
Trail Book Management & Retention
Settlement anniversaries, rate review dates, fixed rate expiries, refinance triggers, and clawback risk monitoring – all tracked automatically. The AI agent flags clients who need a conversation before they walk to another broker or their trail drops off.
Lender Submission Coordination
Scenario a deal across your lender panels, track submission progress, and chase assessors when turnaround times blow out. The AI agent keeps tabs on every application so nothing falls through the cracks between lodgement and settlement.
NCCP Compliance Documentation
Best Interests Duty records, file notes, conflict of interest declarations, and preliminary assessment documentation – generated and maintained as part of your workflow. When ASIC comes knocking, your compliance files are already sorted.
Client Communication & Rate Alerts
Rate changes, fixed rate expiry reminders, offset account optimisation tips, and repayment review nudges – sent to the right clients at the right time. Keep your book engaged without manually drafting dozens of emails every month.
Referral Partner Management
Real estate agents, accountants, financial advisers – your referral partners are your pipeline. The AI agent tracks referral activity, sends updates on deal progress, and keeps the relationship warm so the leads keep flowing.