Patient care is your front office. Behind it, the admin piles up: health fund reconciliation, AHPRA renewals, lab chasers, supplier POs, infection control audits. Sprigr runs all of it in the background so your practice manager stops reconciling HICAPS reports at 9pm and your principal sees the week at a glance on Monday morning.
The admin pile that sits outside the chair - reconciliation, compliance, supplier chasers, renewals - runs on Sprigr.
Health fund & Medicare reconciliation Sprigr
AHPRA & compliance records filed Sprigr
Lab & supplier PO chasers Sprigr
Infection control audits filed Sprigr
Renewal flags 60 days before lapse Sprigr
Overdue invoice flags to the practice manager Sprigr
Weekly back-office report to the principal Sprigr
Claim disputes & write-offs → You
Patient comms (calls, reminders, recalls) → You
Your team cares for patients. Sprigr cares for the paperwork.
What Sprigr runs around your practice management system
Back-office admin that Dentally, D4W, and EXACT were never built for, handled on autopilot.
Health fund & Medicare reconciliation
Claims submitted by your billing system against HICAPS, Medicare, and health fund payments landing in your account, matched and reconciled by Sprigr. Mismatches (short payments, rejected items, missing claims) get flagged to the practice manager before month-end. The reconciliation pile stops existing.
AHPRA & compliance records filed
Practitioner registrations, CPD records, infection control audits, radiation safety certificates, and practice accreditation documents, filed to the right practitioner and practice record automatically. Renewals flagged 60 days before lapse.
Consumables & supplier PO chasers
Crowns back from the lab, impressions stuck with the courier, consumables on backorder. Sprigr reads supplier email threads, follows up on ETAs, and pings your practice manager when a case is affected. Purchase orders that go quiet for 3+ days get chased automatically.
Renewal flags for practice essentials
AHPRA registrations, indemnity insurance, radiation licences, infection control certifications, and accreditation cycles get flagged to the practice manager 60 days before expiry. Your team decides what to do next, nothing lapses unnoticed.
Overdue invoice flags to the owner
Patient accounts aging past your terms get flagged to the practice manager with the patient, procedure, and amount attached. Sprigr doesn't email the patient; it surfaces what's slipping so your team can decide whether to chase, escalate to collections, or write off.
Weekly back-office report
Monday morning, your outstanding supplier orders, unreconciled health fund claims, overdue patient invoices, upcoming AHPRA renewals, and practice KPIs land in the principal's inbox. You start the week already in the picture.
The admin layer your PMS doesn't handle
Where the practice manager's week actually goes, and what Sprigr reclaims.
25-30%
of collections spent on admin staff
Front desk and admin staff costs consume 25 to 30% of dental collections. Automating reconciliation, supplier chasing, and compliance filing frees capacity without adding headcount.
100%
claims reconciled with full audit trail
Every health fund claim, Medicare submission, and patient invoice closed with a reconciled paper trail. Audit-ready by default.
60 days
before renewal, automatic flag
AHPRA registrations, indemnity insurance, radiation licences, and accreditation cycles get flagged to the practice manager 60 days before expiry. Your team decides what to do next.
Up and running in under an hour
Connect your practice management system and your inbox. Describe the admin you want handled. Sprigr runs it.
01
Connect your practice systems and inbox
Link your practice management system (Dentally, D4W, EXACT) via webhooks, your Google Workspace or Microsoft 365, and the email account where supplier invoices, lab returns, and compliance docs land. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
02
Describe the back office in plain English
"Reconcile HICAPS and health fund payments against submitted claims. Chase labs when crowns are overdue by 3 days. Flag AHPRA renewals 60 days out. File infection control audits to the practice record."
03
Sprigr runs the admin in the background
Sprigr coordinates across your practice management system and your inbox, reconciling, chasing, filing, and flagging what needs your attention. Your front desk keeps using the same tools. Nothing to retrain.
Patient communications stay with your team and your practice management system. Sprigr runs the back office only: reconciliation, compliance, supplier chasers, internal reporting. Every action is logged with a signed, hash-chained audit trail you can replay at any time.
Sprigr runs the back office around your practice management system. Health fund and Medicare reconciliation, AHPRA and compliance records filed automatically, supplier and lab chasers, renewal flags, overdue invoice flags, and a weekly back-office report to the principal. It's the admin pile your practice manager used to work through on a Saturday morning.
Does Sprigr talk to patients?
No. Patient comms, appointment reminders, recalls, treatment follow-ups, stay with your practice management system and your team. Sprigr runs the back office only: billing reconciliation, compliance, supplier admin, internal reporting. Keeping the patient-facing side out of AI hands is deliberate; it's where you want human judgement.
Is patient data safe?
Yes. Every Sprigr customer runs on physically isolated infrastructure. There are no shared databases. Credentials are encrypted at rest and only decrypted at runtime. Every action Sprigr takes is logged with a signed, hash-chained audit trail you can replay at any time.
Does it integrate with practice management software?
Sprigr connects to Dentally, D4W, and EXACT via their webhook and API interfaces. It reads appointment data and billing information, writes back notes and status updates, and coordinates with Google Workspace or Microsoft 365 for email and calendar. The practice management system stays your system of record.
What if Sprigr reconciles something wrong?
You set approval gates on anything sensitive: claims over a threshold, new supplier payments, patient write-offs. Sprigr pauses and waits for sign-off before acting. Every action is logged and replayable against the original context.
How long does setup take?
Under an hour. Connect your practice management system and your inbox. Describe the admin you want handled in plain English. AI scaffolds the workflow. No coding, no IT team required.
Your team cares for patients. Sprigr cares for the paperwork.
Back-office admin for dental practices. Up and running in under an hour.