Your CSAT score drops every time a WISMO ticket sits unanswered. AI agents plug straight into your Shopify stack – resolving tickets in Gorgias, pulling live order data, and processing returns – so your conversion rate climbs while your support costs stay flat.
Start Free — No Credit CardEvery new product launch means another wave of WISMO tickets. Customers expect sub-minute replies about sizing, shipping, and order status. Returns chew through your margins. Your team is buried in repetitive Gorgias tickets while the conversations that actually lift AOV – upsells, pre-sale questions, VIP outreach – sit untouched in the queue. At $15-25 per manually handled ticket, support costs explode as you scale. AI drops routine ticket cost to near zero.
Every customer gets an instant, on-brand response. WISMO tickets resolve in seconds with live Shopify tracking data. Returns process automatically against your policy. Your team finally has time for the high-AOV conversations – upsells, cross-sells, and the VIP outreach that actually moves your revenue needle.
The support tasks dragging down your CSAT and eating into margin, automated across every channel your customers use.
AI agents live inside your Gorgias queue – auto-resolving tickets, handling live chat, and clearing email backlogs. Your first-response time drops to seconds, your CSAT climbs, and your team only sees the tickets that genuinely need a human touch.
Shopify webhooks feed live order data to your AI agent in real time. Every WISMO ticket – the single biggest volume driver for most stores – resolves instantly with carrier tracking, estimated delivery dates, and delay notifications. Zero human touches required.
AI agents walk customers through your return policy, check eligibility against order data, generate return labels, and kick off refunds – all without your team lifting a finger. Lower cost per return, faster resolution time, and fewer chargebacks eating into your margins.
Train your AI agent on your entire product catalog – sizing guides, material specs, availability, and care instructions. Customers get detailed, accurate answers pulled directly from your store data instead of generic responses.
Automatically request reviews after delivery, respond to feedback across platforms, and flag negative reviews for human follow-up. Build social proof on autopilot while catching issues before they escalate.
AI agents follow up with shoppers who abandoned checkout – via email, SMS, or WhatsApp. Personalised messages reference the exact products they left behind, sent at the timing window that maximises your cart recovery rate and lifts overall conversion.
No developers needed. No code changes to your store. Just connect and go.
Link your Gorgias helpdesk and Shopify order webhooks in a few clicks. The agent sees every ticket, order, and shipment event in real time. Credentials are encrypted and stored securely in your isolated environment.
Upload product data, sizing guides, return policies, and shipping FAQs. The AI agent learns your brand voice and store-specific details so every response sounds like your best support rep wrote it.
WISMO enquiries answer themselves with live tracking data, returns process against your policy automatically, and pre-sale questions convert browsers into buyers. Your team only handles the edge cases.
Works with your Shopify stack – Gorgias for support, webhooks for Shopify events, Gmail for email, Slack for internal alerts, and WhatsApp for customer chat. One platform connecting every channel.
AI agents take over the repetitive ticket volume that kills your team’s efficiency. They resolve Gorgias tickets, answer WISMO and sizing questions with live Shopify data, process returns against your policy, and follow up on abandoned carts. The result: faster first-response times, higher CSAT scores, and more bandwidth for the conversations that drive AOV and repeat purchases.
Sprigr Team connects directly to your Gorgias helpdesk. AI agents read incoming tickets, pull relevant order and product data from Shopify, and respond to customers through Gorgias – via chat, email, or social channels. Complex issues are escalated to your human team with full context attached. Everything the agent does appears in Gorgias exactly as if a team member handled it.
Yes. AI agents walk customers through your return policy, check eligibility based on order date and product type, generate return shipping labels, and initiate refunds. You set the rules – the agent follows them consistently every time. Edge cases and exceptions are routed to your team for review.
You import your product catalog, sizing guides, FAQs, and policies into the agent’s knowledge base. The AI uses this data to answer customer questions about sizing, materials, availability, shipping times, and care instructions with store-specific accuracy. When your catalog changes, update the knowledge base and the agent adapts immediately.
Most Shopify stores are up and running in under an hour. Connect Gorgias and your Shopify webhooks, import your product data and policies, and the agent starts handling support immediately. No coding, no theme changes, no developer required.
Sprigr’s free tier gives you 2 agents at no cost. Even at low volume, automated order status responses and return handling save hours every week. Scale up when your store grows.
AI agents built for Shopify stores. Up and running in under an hour.
Start Free — No Credit Card