Your store ships orders. Behind it, the admin piles up: chargeback evidence on deadline, supplier POs overdue, 3PL gone quiet, Shopify payouts to reconcile, inventory variances to chase. Sprigr runs all of it in the background so your ops team stops firefighting admin.
The admin pile behind every order - chargebacks, supplier chasers, inventory, payout reconciliation - runs on Sprigr.
Chargeback evidence bundles assembled Sprigr
Supplier & 3PL PO chasers Sprigr
Inventory reconciliation & variance flags Sprigr
Shopify payout reconciliation Sprigr
Carrier invoice reconciliation Sprigr
Overdue B2B invoice flags to the owner Sprigr
Weekly back-office report to your inbox Sprigr
Chargeback submission sign-off → You
Customer support (tickets, chats, reviews) → You
You run the store. Sprigr runs the ops paperwork.
What Sprigr runs around Shopify
Back-office admin that Shopify and your help desk were never built for, handled on autopilot.
Chargeback evidence bundles
When a Shopify Payments dispute opens, Sprigr reads the order, assembles shipping proof, fulfilment trail, and customer comms history, and delivers a ready-to-submit evidence bundle to your ops inbox. No more hunting PDFs on the dispute deadline. Works for Stripe and other PSPs too.
Supplier & 3PL PO chasers
Stock on backorder? 3PL gone quiet on a delayed pick? Sprigr reads supplier and 3PL email threads, follows up on ETAs, and pings your ops team when orders are affected. Purchase orders that go quiet for 3+ days get chased automatically.
Inventory reconciliation
Shopify stock movements matched against 3PL receipts, returns, and accounting. Variances (missing stock, uncounted receipts, bad SKU mappings) get flagged to ops before the quarterly count. Shrinkage and stockouts surface early, not after.
Shopify payout & carrier reconciliation
Shopify Payments payouts, carrier shipping invoices, and marketplace fees matched against your accounting. Overcharges, missed credits, and fee errors flagged to your accounts team. BAS and GST prep becomes a pull, not a scramble.
Overdue invoice flags to the owner
Wholesale and B2B invoices aging past your terms get flagged to the owner with the customer, order, and amount attached. Sprigr doesn't email the customer; it surfaces what's slipping so you can decide whether to chase, escalate, or write off.
Weekly back-office report
Monday morning, outstanding supplier and 3PL commitments, chargeback deadlines, inventory variances, and Shopify payout reconciliation status land in your inbox. You start the week already in the picture.
The admin layer Shopify doesn't handle
Where the ops week actually goes, and what Sprigr reclaims.
12-15
hours back per owner, per week
Shopify owners using Sprigr typically reclaim 12 to 15 hours a week, the time currently spent on supplier emails, chargeback evidence, inventory variance chasing, and payout reconciliation.
100%
chargebacks filed with full evidence
Every Shopify Payments dispute closed with a complete evidence bundle: order record, shipping proof, fulfilment trail, comms history. Dispute response becomes a 5-minute submit, not a 2-hour assembly.
<24h
from dispute to evidence bundle ready
Sprigr assembles chargeback evidence within 24 hours of the dispute opening. Your team reviews, edits if needed, and submits, well inside the response window.
Up and running in under an hour
Connect Shopify, your 3PL, and inbox. Describe the admin you want handled. Sprigr runs it.
01
Connect Shopify, your 3PL, and inbox
Link your Shopify store (order webhooks), your 3PL or OMS, your accounting (Xero, QuickBooks), and the email account where supplier and carrier invoices land. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
02
Describe the back office in plain English
"Assemble chargeback evidence bundles within 24 hours of any Shopify Payments dispute. Chase suppliers when POs are overdue by 3 days. Reconcile Shopify payouts against accounting monthly. Flag inventory variances over 5%."
03
Sprigr runs the admin in the background
Sprigr coordinates across your Shopify store, 3PL, accounting, and inbox, reconciling, filing, chasing, and flagging what needs your attention. Your ops team keeps using the same tools. Nothing to retrain.
Customer support stays with your help desk and your team. Sprigr runs the back office only: chargeback evidence, supplier chasers, reconciliation, inventory, internal reporting. Every action is logged with a signed, hash-chained audit trail you can replay at any time.
Sprigr runs the back office around your Shopify store. Chargeback evidence bundles assembled for every dispute, supplier and 3PL PO chasers, inventory reconciliation, Shopify payout and carrier invoice reconciliation, overdue B2B invoice flags, and a weekly back-office report to the owner.
Does Sprigr handle customer support tickets?
No. Customer comms, tickets, chats, reviews, replies, stay with your help desk and your team. Sprigr runs the back office only: chargeback evidence, supplier chasers, reconciliation, inventory, internal reporting. Keeping the customer-facing side out of AI hands is deliberate; it's where you want human judgement and brand voice.
How does chargeback evidence work?
When a dispute opens in Shopify Payments, Sprigr reads the order record, pulls shipping proof from your carrier, compiles the fulfilment trail and customer comms history, and assembles a ready-to-submit evidence bundle in your ops inbox within 24 hours. Your team reviews and submits, well inside the response window.
Does this work with my 3PL?
Yes. Sprigr connects to any 3PL or OMS that exposes webhooks or an API. Stock movements, fulfilment events, and returns flow in automatically and get reconciled against Shopify. Popular integrations include ShipBob, ShipHero, and Shipwire.
How long does setup take?
Under an hour. Connect Shopify, your 3PL, and your inbox. Describe the admin you want handled in plain English. AI scaffolds the workflow. No coding, no IT team required.
You run the store. Sprigr runs the ops paperwork.
Back-office admin for Shopify stores. Up and running in under an hour.