The waiting room is full, three patients haven’t shown up, and the recall list hasn’t been touched since last quarter. AI agents handle appointment reminders, referral tracking, recall programs, and chronic care follow-ups – so your practice staff can focus on the patients who actually walked through the door.
Start Free — No Credit CardYour reception team is fielding calls, checking patients in, and trying to process bulk-billing claims at the same time. The recall list for diabetes annual cycles sits in a drawer. Referral letters go out but nobody follows up on whether the patient actually booked with the specialist. Pathology results come back and sit in the inbox until someone gets around to them. Patients DNA because nobody sent a reminder. Prior authorization delays lose patients. Physician burnout drives 30-40% turnover in primary care — the most expensive problem in healthcare.
Appointment reminders go out automatically. Recall programs run on schedule. Referral letters are tracked from send to specialist booking. Pathology results trigger follow-up actions. Your reception staff stops drowning in admin and starts delivering the care coordination patients deserve.
Every repetitive admin task your practice handles, running on schedule without anyone chasing it.
Patients receive SMS and email reminders ahead of their appointment. If they don’t confirm, the agent follows up. Cancellations trigger a waitlist check so the slot gets filled, not wasted. No-show patterns are flagged so reception can act early.
When a GP writes a referral, the agent tracks it from the moment it’s sent. Has the patient booked with the specialist? Did they attend? If not, the agent chases the patient. No more referrals falling into a black hole between your clinic and the specialist rooms.
Diabetes annual cycles, asthma action plan reviews, mental health care plan follow-ups – all tracked with due dates. When a patient is due, the agent sends the recall notice. GP Management Plans and Team Care Arrangements stay on schedule without reception manually checking spreadsheets.
Results land in the system. The agent checks – does this patient need a follow-up appointment to discuss results with their GP? If so, it contacts the patient to book. Abnormal results are flagged for doctor review immediately. Nothing sits in an inbox unactioned.
New patients receive intake forms before their first appointment. Medicare details, medical history, allergies, and current medications are collected digitally and ready for the GP before the patient sits down. No clipboard, no illegible handwriting, no data entry backlog.
Patients calling after hours get clear triage guidance. Urgent matters are escalated to the on-call doctor or directed to the nearest emergency department. Routine requests – repeat scripts, appointment bookings, referral queries – are queued for the next business day with the patient notified.
No IT department needed. No coding. Just tell the agent what to handle.
Link your practice management software – Best Practice, Medical Director, or Cliniko – via webhooks, along with your Google Workspace for email and calendar. Credentials are encrypted and stored securely in your isolated environment.
Define your clinic’s logic in plain English – “send appointment reminders 48 hours and 2 hours before, recall diabetes patients at 11 months, chase referrals if the patient hasn’t booked within 14 days, flag abnormal pathology for same-day doctor review.”
Patients get reminded, chronic care recalls go out on schedule, referral follow-ups happen without anyone checking a spreadsheet. Your practice manager stops spending half the day on the phone and starts focusing on the clinic running well.
Sprigr Team connects with Google Workspace for email and calendar, and integrates via webhooks with practice management systems like Best Practice, Medical Director, and Cliniko. Your existing clinical workflows stay intact – the agent works alongside them.
Sprigr Team integrates via webhooks with Best Practice, Medical Director, Cliniko, and other practice management systems. The agent reads appointment data, patient records, and referral information, then takes action – sending reminders, triggering recalls, or flagging results – without your staff needing to switch between systems.
Yes. Each clinic gets an isolated environment with encrypted credentials. Patient data is processed in accordance with Australian privacy legislation. We do not store clinical records – the agent reads from and writes to your existing practice management system. Data stays where it already lives.
The agent manages the administrative tasks around billing – appointment confirmations, patient intake, and follow-ups – which reduce the admin load on staff processing Medicare claims. It does not directly submit Medicare claims, but by keeping appointment data clean and patients confirmed, it makes the billing process faster and more accurate.
Clinics typically save 15–25 hours per week on appointment reminders, recall management, and referral follow-ups alone. For a busy GP clinic running 4–6 doctors, that’s the equivalent of a part-time admin role freed up to focus on patient-facing work instead of phone calls and spreadsheets.
No. Most clinics are up and running in under an hour. Connect your practice management system, set your reminder and recall rules in plain English, and the agent starts working. No coding, no IT team, no disruption to your current workflows.
That’s exactly the problem Sprigr solves. Instead of another silo, Sprigr connects your existing systems — email, calendar, EHR, and billing — through a single AI agent that moves data between them automatically.
AI agents built for medical clinics. Up and running in under an hour.
Start Free — No Credit Card