You ship code, courses, templates, audio, video. Behind it, the admin piles up: chargeback evidence, payouts from multiple PSPs, affiliate commissions owed, VAT/GST reconciliation across jurisdictions, license audit trails. Sprigr runs all of it in the background.
The admin pile behind every sale - chargebacks, payouts, affiliates, tax, license audits - runs on Sprigr.
Chargeback evidence bundles assembled Sprigr
Revenue & payout reconciliation Sprigr
Affiliate commission reconciliation Sprigr
VAT/GST reconciliation by jurisdiction Sprigr
Refund pattern flags to the owner Sprigr
License & access audit trails Sprigr
Weekly back-office report to the owner Sprigr
Affiliate payout sign-off → You
Customer support (tickets, refunds, replies) → You
You ship the product. Sprigr runs the back office.
What Sprigr runs around your platform
Back-office admin that Gumroad, Stripe, and your help desk were never built for, handled on autopilot.
Chargeback evidence bundles
Every digital-goods dispute gets an evidence bundle assembled from the order record, download/access logs, IP data, and customer comms history. Your ops team reviews and submits within the response window. Digital disputes are hard to win; clean evidence bundles tilt the odds.
Revenue & payout reconciliation
Gumroad, Stripe, Lemon Squeezy, Podia, Thinkific payouts matched against your accounting. Fee errors, missed payouts, and PSP reserve adjustments flagged to your accounts team. The true net revenue picture is accurate, monthly.
Affiliate & tax reconciliation
Affiliate commissions owed matched against sales attribution. VAT/GST on digital sales across jurisdictions reconciled for filings. Merchant-of-record deductions (Lemon Squeezy, Paddle) reconciled against gross revenue. The tax and affiliate picture is audit-ready.
Refund pattern flags
Refund rates, decline patterns, and fraud signals surface to the owner with context. Sprigr doesn't refund or contact customers; it surfaces what's happening so you can make policy decisions before the PSP flags your account.
License & access audit trails
Software licences, course access, and digital product entitlements tracked against orders. Missing entitlements, duplicate grants, and expired licence issues flagged to your ops team. Your audit trail for every customer's access is clean and signed.
Weekly back-office report
Monday morning, chargeback deadlines, revenue reconciliation variances, outstanding affiliate commissions, refund patterns, and license audit flags land in the owner's inbox. You start the week already in the picture.
The admin layer your platform doesn't handle
Where the ops week actually goes, and what Sprigr reclaims.
12-15
hours back per owner, per week
Digital product owners using Sprigr typically reclaim 12 to 15 hours a week, the time currently spent on chargeback evidence, affiliate reconciliation, VAT/GST filings, and refund pattern analysis.
100%
chargebacks filed with full evidence
Every digital dispute closed with a complete evidence bundle: order record, access logs, IP data, customer comms. Dispute response becomes a 5-minute submit.
<24h
from dispute to evidence bundle ready
Sprigr assembles chargeback evidence within 24 hours of the dispute opening. Your team reviews, edits if needed, and submits, inside the response window.
Up and running in under an hour
Connect your platform, PSP, and inbox. Describe the admin you want handled. Sprigr runs it.
01
Connect your platform, PSP, and inbox
Link your digital platform (Gumroad, Stripe, Lemon Squeezy, Podia, Thinkific), your accounting (Xero, QuickBooks), your affiliate platform, and the email account where tax correspondence and notices land. Credentials are encrypted at rest and only decrypted in your isolated sandbox at runtime.
02
Describe the back office in plain English
"Assemble chargeback evidence bundles within 24 hours. Reconcile monthly payouts from all PSPs against accounting. Calculate affiliate commissions owed. Flag refund patterns over 5%."
03
Sprigr runs the admin in the background
Sprigr coordinates across your platform, PSP, affiliate system, and inbox, reconciling, filing, calculating, and flagging what needs your attention. Your ops team keeps using the same tools. Nothing to retrain.
Customer support stays with your help desk and your team. Sprigr runs the back office only: chargeback evidence, reconciliation, affiliate admin, tax admin, internal reporting. Every action is logged with a signed, hash-chained audit trail.
Sprigr runs the back office around your digital platform. Chargeback evidence bundles, revenue and payout reconciliation, affiliate and tax reconciliation, refund pattern flags, license and access audit trails, and a weekly back-office report to the owner.
Does Sprigr handle customer support tickets?
No. Customer comms, tickets, refund requests, replies, stay with your help desk and your team. Sprigr runs the back office only: chargeback evidence, reconciliation, affiliate admin, tax admin, internal reporting. Keeping the customer-facing side out of AI hands is deliberate; it's where you want brand voice and human judgement.
What about VAT/GST across multiple jurisdictions?
Sprigr reconciles sales by jurisdiction and tax rate, and compiles the numbers needed for your filings. It doesn't submit returns; your accountant or the merchant-of-record platform does that. Sprigr just makes sure the numbers going in are accurate.
How does the license audit trail work?
Every purchase, grant, and access event is logged against the customer record. Expired licences, missing grants, and duplicates surface to your ops team. Your audit trail is signed and hash-chained, so access history is verifiable.
How long does setup take?
Under an hour. Connect your platform, PSP, and inbox. Describe the admin you want handled in plain English. AI scaffolds the workflow. No coding, no IT team required.
You ship the product. Sprigr runs the back office.
Back-office admin for digital product businesses. Up and running in under an hour.