Google Drive

The Google Drive integration gives your agents access to your organisation’s files and folders. Agents can search for documents, read file contents, and upload new files — making it easy to reference company documents in conversations and workflows.

Prerequisites

• A Google Workspace account with Google Drive enabled.
• Admin or Owner role in your Sprigr Teams organisation.

Connecting Google Drive

1. Open the Integration Hub

   Sign in to team.sprigr.com and click Integrations in the sidebar.

2. Find Google Drive

   Locate the Google Drive card and click Connect.

3. Authorise with Google

   A Google sign-in window will appear. Select the account that has access to the files you want your agents to use, and review the requested permissions.

   Click Allow to grant access.

4. Verify the connection

   The Google Drive card will show a green “Connected” badge. Your agents can now search and read files from the connected Drive account.

Note

The integration accesses files that the connected Google account has permission to view. If you need agents to access files from Shared Drives, make sure the connected account is a member of those Shared Drives.

Available tools

Tool	Action	Description
google_drive	list	List files and folders, optionally filtered by name, type, or folder
google_drive	read	Read the contents of a specific file (Google Docs, Sheets, PDFs, and text files)
google_drive	upload	Upload a new file to a specified folder in Drive

What agents can access

Agents can read most common file types including Google Docs, Google Sheets, PDFs, plain text files, and CSV files. For Google Docs and Sheets, the agent reads the text content — it does not see formatting, images, or embedded charts.

Files are read on-demand. Sprigr Teams does not copy or store your Drive files. Each time an agent needs to reference a document, it fetches the current version directly from Google Drive.

Common use cases

• Policy lookups — An agent searches Google Drive for the relevant policy document when an employee asks about leave entitlements, expense rules, or safety procedures.
• Document referencing — During a conversation, an agent pulls information from a specific document (like a price list or product spec sheet) to answer a customer question accurately.
• Report uploads — A workflow step generates a report and uploads it to a designated Google Drive folder for archiving.

Troubleshooting

Agent cannot find a file Make sure the connected Google account has access to the file. Files in Shared Drives require the account to be a member of that Shared Drive.

“Insufficient permissions” error Try disconnecting and reconnecting the integration to re-request the necessary permissions.

Large files timing out Very large files (over 10 MB) may take longer to read. If an agent consistently times out on large files, consider breaking the document into smaller sections.

Next steps

• Gmail — Connect Google Workspace email alongside Drive.
• Knowledge Bases — For frequently referenced documents, consider importing them into a knowledge base for faster, indexed searching.
• Integrations Overview — See all available integrations.