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Chat

Chat is the primary way you interact with agents in Sprigr Teams. Whether you are asking a question, delegating a task, or reviewing a report, it all happens through the chat interface.

The chat interface

There are two ways to start chatting with an agent:

Navigate to the Chat page from the sidebar. You will see a list of agents available to you. Click on any agent to open a new conversation, or select an existing conversation from the sidebar to continue where you left off.

Open any agent from the Agents page and click the Chat button. This opens a new conversation directly with that agent.

The chat interface is split into two areas:

The left side shows all your conversations, grouped by agent. Each entry shows:

  • The agent’s name and avatar
  • A preview of the last message
  • The time of the most recent activity

Click on any conversation to switch to it. You can have multiple conversations with the same agent — for example, one for an ongoing project and another for a quick question.

The main panel is where the conversation takes place. At the bottom you will find:

  • Message input — A text box where you type your message. You can write anything from a short question to a detailed brief.
  • Send button — Click to send your message, or press Enter.

Messages appear in chronological order with your messages on one side and the agent’s responses on the other.

You will see several different types of content in a conversation:

These are the messages you send to the agent. They appear in the conversation exactly as you typed them.

The agent’s replies, which may include formatted text, bullet points, tables, and links. Agents format their responses to be easy to read and scan.

When an agent uses a tool during its response — such as searching a knowledge base, looking up an email, or calling an API — you will see an indicator showing what tool was used and a brief summary of the result. This gives you visibility into what the agent is doing behind the scenes.

For example, you might see:

  • “Searched Shared Knowledge for warranty policy”
  • “Sent email via Gmail to supplier”
  • “Looked up job #4521 in simPRO”

These indicators help you understand how the agent arrived at its answer and confirm it used the right sources.

Agents can search your knowledge bases and use the results to create content. For example, asking your companion to “search our knowledge base for our refund policy and draft a customer email” will trigger a knowledge search, then compose a formatted email based on what it finds.

Agent searching knowledge and drafting a customer email

Your companion agent can delegate tasks to specialist agents. When you ask it to check support tickets or handle a task outside its scope, it routes the request to the right agent and brings the results back to you.

Companion delegating to Customer Service and Operations agents

The companion collects responses from the delegated agents and presents a consolidated summary with actionable items.

Delegation results showing ticket status and scheduled reminders

Agents can generate entire web pages and dashboards from a natural language description. Ask your companion to create a dashboard with specific metrics, charts, and styling — it will write the code, deploy it to Sprigr’s hosting, and give you a live link.

Agent creating a business metrics dashboard with charts and KPIs

The agent generates the code, deploys it to Sprigr’s hosting, and gives you a live link. Here is the dashboard it created — fully functional with KPI cards, interactive charts, and a professional dark theme:

Live AI-generated business metrics dashboard with charts and KPIs

You can refine anything the agent creates by giving feedback in natural language. The agent reads the source, understands what needs changing, and redeploys the update — all within the same conversation.

Giving feedback to refine the dashboard layout and the agent updating it

Every conversation is saved automatically. You can return to any previous conversation from the sidebar and pick up where you left off. The agent remembers the context of the conversation, so you do not need to repeat yourself.

Conversations persist across sessions. If you close your browser and come back later, all your conversations are still there.

  • Inbox — View all your conversations in a thread-based inbox format.
  • Channels — Connect agents to Slack, WhatsApp, Telegram, or your website so others can chat with them too.
  • Companion Agents — Use your personal companion agent as a single point of contact that delegates to specialists.
  • Knowledge Bases — Make sure your agents have access to the information they need to answer accurately.